Content by Pamela Espinoza, Contributing Editor, Latin America

Pamela Espinoza, Contributing Editor, Latin America

Pamela Espinoza joined Duetto in 2017 as a Contributing Editor covering revenue management and the hospitality industry for the Latin America region. She is based in Mexico.

Revenue Management After A Crisis

by Pamela Espinoza, Contributing Editor, Latin America |

Recent incidents have added stress to the booking pace of hotels and resorts in Mexico, including an update to the travel warning by the U.S. State Department, reports of tainted alcohol and the impact of natural disasters. These events have generated headlines that may influence travel decisions, particularly by US travelers, the main market for inbound tourism in Mexico.

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Optimizing Hotel Distribution for All Parts of the Customer Journey

by Pamela Espinoza, Contributing Editor, Latin America |

New research sheds light on the unique booking behaviors of Mexican travelers, who show greater propensity for planning last-minute travel. Hotels might benefit from many guests paying higher prices for waiting too long. But it’s still important to their Revenue Strategy to optimize hotel distribution and marketing for consumers researching their travel options further out in the booking window.

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How Mexico is Getting Ready for Increased Hotel Demand

by Pamela Espinoza, Contributing Editor, Latin America |

Inbound tourism to Mexico is up by 8.9% in the first four months of 2017 when compared with the previous year, reported SECTUR, the government tourism department. With Mexico set to welcome 12.5 million international tourists, its hotel sector will need to prepare for increased demand. 

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Zika’s Gone, Will Caribbean Hotel Demand Return?

by Pamela Espinoza, Contributing Editor, Latin America |

Hotels in Mexico and the Caribbean spent much of the last few years defending the safety of tourism in their country. Once a flurry of drug-related violence died down, the mosquito-borne illness Zika popped up, striking concern into many female travelers.

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Inside Out: How Mexicans Are the Future for Mexico’s Hotel Occupancy

by Pamela Espinoza, Contributing Editor, Latin America |

It’s well known that Mexico’s tourism industry relies mostly on international travelers: 60% of foreign visitors who arrive by air to Mexico are U.S. citizens. Accordingly, hotels’ revenue and sales strategies are generally based on attracting as many international travelers as possible. Selling Mexico to Mexicans has not been at the core of the plan, with some hotels not even having a dedicated sales force for Mexico. But that might be about to change.

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Mexico Hotels Use New Insights to Capture Demand

by Pamela Espinoza, Contributing Editor, Latin America |

The Mexico Tourism Board announced that a record 35 million international travelers visited the country in 2016, which places Mexico at the No. 9 position of the most visited countries in the world. The impressive 9% increase from the previous year tells an important story to revenue directors as market diversification has been key.

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