Booking Summit Recap: How to Drive More Direct Business

by Cristina Blaj |

This year’s Direct Booking Summit Europe, held in Amsterdam at the end of June, delivered productive debate on how to drive more direct business and retain the customer.

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Creativity and Innovation Fuel EMEA Growth

by Michael McCartan, Managing Director, EMEA |

It’s hard to believe our EMEA team has once again outgrown our office and moved into larger space in London’s vibrant media and theatre hub of Waterloo. When we opened our EMEA headquarters in London three years ago, it was just half a dozen others and myself, and I’m not sure anyone in the industry knew what Duetto was.

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Keeping Pace With Dubai’s Constantly Changing Dynamics

by Sarah McCay Tams, Director of Content, EMEA |

Dubai welcomes 15 million visitors a year, making it the fourth most popular tourist city in the world. It’s also an extremely profitable destination: annual overnight visitor spend exceeds $28 billion. Yet, in recent years, hoteliers have been complaining of stagnant RevPAR.

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Lean Luxury: Using Technology to Streamline the Guest Experience

by Sarah McCay Tams, Director of Content, EMEA |

Founded in 2013, Munich-based Ruby Group claims to be breaking new ground with its Lean Luxury philosophy of hotel operations. Led by founder and CEO Michael Struck, Ruby Hotels have a lean organisational structure that aims to deliver a contemporary, affordable form of luxury for the modern traveller.

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