Duetto wins gaming industry accolades, announces promotions and additions to global casino accounts
San Francisco, May 26, 2015 — Duetto, the market leader in hotel profit optimization technology, announced that its GameChanger revenue strategy solution won a Top 20 Most Innovative Technology award from magazine, and a Hospitality Operations Technology (HOT) award in Revenue Generation, from magazine. Duetto also announced that it named Stephanie Hall and Ben Parks as Sales Directors for Global Casino Accounts; and promoted Rory Fagan to the newly created position of Vice President, Global Casino Accounts.
Marco Benvenuti, cofounder and chief analytics officer at Duetto, said, “At a time when casino hotels are looking to gain greater insight into their customers and generate higher revenue and greater customer loyalty, GameChanger provides a uniquely powerful set of tools to help casino hotels get the right guests in the right rooms at the right times to optimize all potential revenue. The power of the solution has now been recognized not only by a growing number of Duetto customers at casino resorts – but also by leading authorities in the industry. I am really thrilled to acknowledge GameChanger’s recognitions as among the most innovative technologies in the casino hotel space today.”
Casino Journal recognized Duetto’s GameChanger as a top innovator, alongside companies such as Aristocrat, Bally, Galaxy Gaming, Konami Gaming, Inc., NICE Systems and Scientific Games.
Duetto announced a partnership with Konami, and integration of its GameChanger solution with Konami’s technology, last year.
Along with Duetto, winners of Casino Enterprise Management’s 2015 awards included CastNET, SC Interactive and VizExplorer.
Duetto launched its GameChanger solution in 2014 to bring new loyalty, forecasting and price optimization capabilities to casino hotels. It enables properties to price every single customer segment, channel, room type and offer independently to maximize rates and total resort profitability.
Global Casino Accounts Expansion
Duetto also announced new additions to its Global Casino Accounts team, and a promotion within the team:
Stephanie Hall joined as Sales Director for Global Casino Accounts.
With a deep background in enterprise solutions for analytics, business intelligence and data integration, Hall joined Duetto after more than a decade of management experience at SAS. Much of her time at SAS focused on providing analytic solutions for revenue management and customer intelligence for hospitality and gaming customers. She also held managerial positions at Nortel Networks and Cintech Solutions. Hall resides in Raleigh-Durham, and has a Bachelor of Science in Business Administration from UNC-Chapel Hill, and an MBA from Meredith College.
Ben Parks joined as Sales Director for Global Casino Accounts.
Parks brings close to 20 years in the gaming industry, as a creator of national sales and marketing programs to drive revenue, improve market share, increase customer acquisition and brand visibility. Parks joined Duetto from Teradata. Prior to that, he held property and corporate positions at Harrah’s Entertainment, Inc. (now Caesars), management positions at TableMAX Gaming, Inc., Progressive Gaming International Corp. and American Casino & Entertainment Properties, among others. Parks lives in Las Vegas, and is a 7-year veteran of the United States Air Force where he flew global missions in a strategic airlift role.
Rory Fagan was promoted to Duetto’s Vice President of Casino Accounts.
In this role, he is responsible for the worldwide sales of GameChanger. Prior to joining Duetto, he led the sales efforts for SAS in the hospitality and gaming market. He also held key sales management positions as PROS, Hertz, United Airlines and Sabre. Fagan holds a Masters Degree in Business Administration from the Jones Graduate School of Business at Rice University, and a bachelor’s degree from the University of Texas at Austin. He resides in Houston.
“I am delighted to welcome Stephanie Hall and Ben Parks to Duetto under Rory Fagan’s leadership, and to congratulate Rory on his promotion,” Benvenuti said, “At Duetto, we not only have game changing technology, but a culture of collaboration that helps our customers succeed, and our people grow and develop in their careers. Our team is made up of the smartest, most innovative group of gaming professionals, bar none – and we look forward to the team’s additional growth, and expansion, in the months ahead.”
Duetto opened its Europe and its Asia Pacific headquarters in the fourth quarter of last year and is rapidly expanding worldwide. Duetto’s revenue strategy solutions are deployed at hundreds of hotel and casino properties in 19 countries.
Duetto delivers the most powerful revenue strategy solutions to the world’s leading hotels and casinos, allowing them to better manage pricing, revenue and business-mix decisions with superior, actionable data.
The unique combination of hospitality experience and technology leadership enables Duetto to provide new insights on pricing and demand as a true cloud-based software-as-a-service. With solutions that address the challenges of today’s distribution landscape, Duetto’s applications are a GameChanger – optimizing profit and guest loyalty.
Thanks to rapid marketplace adoption, Duetto is expanding in key markets throughout the Americas, Europe and Asia. Nearly 1,000 hotels and casinos in more than 50 countries have partnered to use Duetto’s revenue strategy solutions.
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