Posts Tagged ‘big data’

Revenue Management is the Centerpiece of Hotel Operations

by Jason Q. Freed, Managing Editor |

You need a sales team to get guests in the door and an operations team to take care of them, but more often hoteliers are pointing to a different department as the crux of hotel operations.

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A New Hero: Hotel Technology Can Save the Industry

by Jason Q. Freed, Managing Editor |

From the outside looking in, it appears hotels and the collective hospitality industry are doing just fine. We’re setting record occupancy numbers, learning more about our guests, and watching new hotels pop up left and right.

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HDC: Brand Technology Tools ‘Just Aren’t There’

by Jason Q. Freed, Managing Editor |

Once Holiday Inns began popping up along U.S. freeways, and through most of the last century, there wasn’t much slowing hotels down. Even when economics looked grim, it was assumed people would continue traveling and always need a place to stay.

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Hoteliers Demand Cloud, Open APIs from Tech Partners

by Jason Q. Freed, Managing Editor |

Hotel technology insiders have been discussing a giant migration to the cloud for nearly a decade now.

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More Competition Coming to the Las Vegas Strip

by Jason Q. Freed, Managing Editor |

With little development over the past half-decade in Las Vegas, particularly on the Strip, area casinos and hotels have been able to capitalize on a rather imbalanced supply-demand equation. Resorts on the Strip benefitted from strong demand in a time of little new supply, pushing Revenue Per Available Room from $108 in 2008 to $148 in 2011, according to the Las Vegas Convention and Visitors Authority.

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How to Insert Your Hotel Along the Customer Journey

by Jason Q. Freed, Managing Editor |

Regardless of whether you’re Marriott International with a portfolio of 30 logos or a single independent hotel with a sign above the front door, you’re presenting a brand to your potential customers.

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