Posts Tagged ‘channel manager’

Old, Closed-Off IT Systems Won’t Fly in Modern Hotel Industry

by Patrick Bosworth, co-founder and CEO |

Every so often, we’re reminded that hotel companies have a lot in common with the airlines, and United CEO Oscar Munoz made that clear, candidly laying out just how hard it is to modernize technology across an entire industry.

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How to respond to last-minute cancellations

by Ed Watkins, Contributing Editor |

The worst call a revenue strategist can get comes from a GM or director of sales: “That large group we booked for next weekend has cancelled. You need to fill 250 room nights—now.”

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