There’s a Spotlight Shining on Hotel Tech Inefficiencies
by Marco Benvenuti, Chief Marketing and Strategy Officer and Co-Founder |
We’ve all had this experience before, right? You’ve waited in line to check in to your hotel after a long flight, you finally get to the front desk, and the clerk is typing away, searching for your name, and after a few minutes she says, “Hmm, are you sure you reserved this hotel?”
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