Posts Tagged ‘general manager’

Revenue Strategy Requires a Team, Not a Hierarchy

by Ed Watkins, Contributing Editor |

Teamwork is the key to efficient operation of a hotel or casino, with each staff member understanding his or her role and how it complements and backstops the roles of other associates. It takes a team, but it also requires a mind-set among all team members to work together, not at odds with each other.

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How Technology Helps Tank Stream Hotel’s GM Also Run Revenue Strategy

by Vera Lye, Contributing Editor, APAC |

At a busy intersection in the heart of Sydney’s central business district stands the Tank Stream Hotel, one of the newest international players to join Australia’s thriving hotel industry. Owned by Malaysia’s IGB group and within the St Giles Collection of hotels, Tank Stream Hotel is the group’s only representation in Sydney, although a second one in the Pyrmont district is due to come online within a year.

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