Posts Tagged ‘hotel personalization’

Personalization Brings Higher Conversions, More Satisfaction, Better Loyalty

by Jason Q. Freed, Managing Editor |

Seven trending news stories that will impact your hotel Revenue Strategy.

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A 5-Step Guide to Guest Personalization

by Jason Q. Freed, Managing Editor |

Today, travelers’ wants and needs are evolving at such a rapid pace that hoteliers often find themselves unable to do what they do best: anticipating guests’ needs and compelling them to return.

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Hotel Owners: DORMs Who Drive Profit Are ‘Cool’

by Jason Q. Freed, Managing Editor |

While revenue managers can often be pigeonholed as nerdy numbers guys in the back office, once they start pulling levers and driving significant revenue, they’re often the coolest kid on the block.

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What Keeps Hotel Distribution Leaders Up at Night?

by Jason Q. Freed, Managing Editor |

Some of the most influential leaders in the hotel distribution space are looking to machines and artificial intelligence to help remove friction in the process and improve distribution best practices.

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HITEC: Hotel Owners Discuss Shifting Tech Landscape

by Jason Q. Freed, Managing Editor |

Hoteliers understand the importance of technology to the future of their industry and are looking for tech partners to ramp up innovation around a few key areas, they said Tuesday to open HITEC 2018 in Houston.

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