Posts Tagged ‘Personalization’

What Does Hotel Personalization Mean To You?

by Jason Q. Freed, Managing Editor |

To truly drive hotel innovation in the right direction, we should all start by understanding what travelers and our guests really want.

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Innovative Hotel Ecommerce Strategies Bubble Up at HSMAI Conference

by Jason Q. Freed, Managing Editor |

I recently had the chance to listen to some really smart people – experts, I would call them – talk about best practices in hotel revenue management, digital marketing, ecommerce and guest personalization. As always, HSMAI’s Digital Marketing Strategy conference was fascinating, thanks to those who got on stage and shared their knowledge.

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ITB Culminates Dynamic Year for Hotel Revenue Strategy in DACH Region

by Michael Schäffner, Director – DACH |

The countdown to ITB and IHIF in Berlin marks my first anniversary since joining Duetto as Director of the DACH market. Last year, I was definitely thrown in at the deep end, with the international travel trade fair coinciding with my first week on the job!

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Innovator’s Spotlight: Casino Marketing Best Practices from Affinity Gaming

by Mark Brandau, Director of Content |

Casino marketing isn’t getting any easier, but the return on investment seems to be improving for gaming companies willing to invest in new strategies and technology, according to Vincent Lentini, CMO of Affinity Gaming.

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Years in the Making, Revenue Strategy’s Moment Has Come

by Patrick Bosworth, co-founder and CEO |

Years before we started Duetto, Marco Benvenuti and I recognized that revenue management needed to transform if hotels and casinos wanted to keep up with the pace of change in hospitality. What we pictured as hotel Revenue Strategy has taken a lot of work to bring to life, but the industry has reached an inflection point where it’s all possible for any property.

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