Posts Tagged ‘Personalization’

Shanghai, Jakarta lead APAC hotel construction

by Vera Lye, Contributing Editor, APAC |

Seven trending hotel news stories from the APAC region that will have an impact on your hotel Revenue Strategy.

Read More

Exploiting Big Data Is Key to Revenue Success

by Ed Watkins, Contributing Editor |

Seven trending hotel news stories that will have an impact on your hotel Revenue Strategy.

Read More

Personalized Offerings Capture Bookers on Their Paths to Purchase

by Ed Watkins, Contributing Editor |

One of the most perplexing issues facing revenue managers is determining how guests ultimately decide to book their properties. A customer’s journey from making a decision to travel to booking a hotel room is often long, winding and sometimes counterintuitive.

Read More

Revenue Management is the Centerpiece of Hotel Operations

by Jason Q. Freed, Managing Editor |

You need a sales team to get guests in the door and an operations team to take care of them, but more often hoteliers are pointing to a different department as the crux of hotel operations.

Read More

Boom Times in Australia, New Zealand are Right Time for Hotels to Bolster Pricing Power

by Vera Lye, Contributing Editor, APAC |

Down Under, times are good for the travel trade. As hoteliers in Australia and New Zealand reap the benefits of increased tourism, they also would do well to revisit and refine their pricing strategies so they have more power to hold and yield rate in the future, experts say.

Read More

A New Hero: Hotel Technology Can Save the Industry

by Jason Q. Freed, Managing Editor |

From the outside looking in, it appears hotels and the collective hospitality industry are doing just fine. We’re setting record occupancy numbers, learning more about our guests, and watching new hotels pop up left and right.

Read More