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How Hoteliers View OTAs Amid Fight for Direct Bookings

by Mark Brandau, Director of Content |

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Brian Berry of Cvent and formerly of Host Hotels, Mark Carrier of B.F. Saul Company Hospitality Group, and Michael Levie of citizenM Hotels discuss when to work with online travel agencies versus when to drive direct bookings through loyalty programs.
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Mark Brandau, Director of Content

Mark joined Duetto in January 2016 from market research firm Technomic, where he began his content marketing career after nearly a decade as a business-to-business journalist covering the restaurant industry. As assistant director of content, he helps steer the creation and promotion of all Duetto's content across its blog, video and social-media platforms, as well as sales collateral and internal communications.